Connect with diners at every step of the journey

Resources to help you tackle the industry’s newest challenges

Guidance Industry Aid
Data & Insights Inspiration

Highlight of the month

What you need to know about how diners book tables now

The latest data and insights reveal diners don’t search for restaurants and book tables the way they used to

Read more…

Guidance

No matter what you encounter, get the insights, inspiration, and tools to help you succeed

Maximize covers and revenue
  • Make sure your reservations links are on your website, social accounts, and more.
  • Capture the attention of hungry guests by offering a waitlist online.
  • Adjust floor plans and shift settings on the fly to ensure successful service at any volume.
  • Get in more turns—and set guest expectations—with dining time limits.
  • Connect your POS to OpenTable so you can keep track of menu preferences and revenue.
  • Send guests updates via the Newsfeed when your restaurant starts offering takeout, launches an experience, and more.

Let OpenTable power your marketing

Learn how OpenTable shows restaurants to diners

Spread the word you’re open for business

Effective, low-cost ways to get yourself on people’s radar again (or for the first time)

Everything you need to know about tools and tech for restaurants

Popular tools to help you improve efficiency

Keep guests in the know even as regulations change

Spotlight safety precautions at your restaurant

Let guests know what measures you’re taking, as well as what mandates are in place

Directly message with guests about reservations

Communicate directly with guests before and after their visit

The value of an OpenTable profile

Your profile is your first impression—get inspired by these great examples and make the most of it

Battle-tested strategies for reducing no-shows

A toolbox of effective strategies for minimizing empty seats

No-show diners by the numbers

The latest OpenTable data about the current state of no-shows

Educating diners on no-shows

See OpenTable’s new campaign to encourage diners to show up for their reservations

Operate efficiently, no matter the size of your team

How to staff up during a historic labor crisis

A guide packed with actionable tips and advice from operators for hiring in this competitive labor market

What to do when your front of house is short-staffed

Strategies to help you offer great guest experiences even with a sub-optimal headcount

9 ways to use QR codes beyond menus

As contactless ordering and payments become the way of the future, find ways to make QR codes work for you

Keep guests delighted and coming back

Experiences offer a way to make memories and money

Give guests what they want and increase your revenue

13 fresh ways to build relationships with guests before, during, and after their visit

Turn any guest into a lifelong fan with these proven tips

Meet your restaurant’s extended family: regulars

A guide on how to grow your loyal following

Data and Insights

Tap into industry trends, what diners want, and insights to help your restaurant flourish


Article

What you need to know about how diners book tables now

Dig into the data to understand how diners book restaurants today compared to pre-pandemic


Article

No-show diners by the numbers

The latest OpenTable data about the current state of no-shows


Survey

Summer is here, dining is back

See what people want—and don’t want—as they return to restaurants

Inspiration

Restaurant stories that inspire us


Article

How Uni Restaurant in Boston is stepping into the future with OpenTable

Finding Harrison’s footing after more than a year of pandemic restrictions


Article

Kimpton Hotels & Restaurants provides ‘ridiculously personal experiences’ with OpenTable

Personalizing guest experiences at scale across 70+ restaurants


Article

Rosita Lamberti on loyalty, resilience, and the celebrations ahead

Keeping the team focused and inspired during a pivotal time

Industry Aid

How OpenTable advocates for restaurants

Encouraging diners to show up

How OpenTable is educating diners on behalf of restaurants

Educating diners on no-shows

See OpenTable’s new campaign to encourage diners to show up for their reservations

Why more and more restaurants are setting time limits on reservations

Asking diners to meet restaurants halfway so the entire industry can bounce back

How to easily navigate dining out with changing safety regulations

Helping people stay on top of the latest regulations and dine on

Reliable, flexible tools to recover and rebound

Use our interactive guide to find the plan that best suits your restaurant.

We’re all hungry to get back to the table

See how OpenTable is connecting people with the restaurants they love

View the hub