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- View all solutions
- Restaurant reservation software
- Digital marketing solutions
- Restaurant table management
- Online ordering for restaurants
- Experiences
- Reputation and reviews
- Relationship management
- OpenTable integrations
Reputation matters—
control yoursPut your best foot forward with reputation management tools that let you control each and every guest’s experience.
Reputation matters— control yours
Put your best foot forward with reputation management tools that let you control each and every guest’s experience.
Aggregate and manage reviews
No more hunting down guest feedback—collect and manage all your reviews in one place.
Aggregate reviews
Gain full visibility and ease of management by aggregating all your reviews from key sources like Google and Facebook
Respond to reviews
Make your guests feel heard by directly responding to Google, Facebook, and OpenTable reviews, as well as your own custom surveys
Manage guest feedback
Uncover new opportunities with benchmark, keyword, and sentiment reporting analysis of guest feedback
Get actionable, relevant feedback
Connect with diners about their experience at your restaurant and send surveys to hear from guests, first-hand.
Get actionable, relevant feedback
Connect with diners about their experience at your restaurant and send surveys to hear from guests, first-hand.
Diner feedback
Tap into branded post-dining surveys to get direct diner feedback
Custom surveys
Customize surveys to get specific feedback and confirm areas of opportunity
Negative feedback alerts
Get notified of negative feedback as soon as possible with negative feedback alerts
Analyze insights and uncover new opportunities
Take action on insights that tell you how you’re doing, so you can optimize your business.
Benchmark analysis
Compare your reviews to regional averages and industry leaders with benchmark analysis
Keyword analysis
Search and identify all reviews that include specific terms of interest with keyword analysis
Sentiment analysis
Convert feedback into ratings with sentiment analysis in key categories like food, service, and value
“Having a software that aggregates all our reviews together in one place is not only a time saver, but it also helps us to easily identify trends, highlight what we’re doing well, and call out areas that need more work or attention to detail.”
Meaghan O’Shea, Marketing Director
Farmers Restaurant Group, Washington, D.C.
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