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- Restaurant reservation software
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- Relationship management
- OpenTable integrations
Pack your house every shift
Get more covers and increase revenue when you access the world’s largest diner network of guests.
Need to create a reservation? Or modify/cancel an existing reservation? Please visit www.opentable.com
Are you a restaurant using OpenTable and need support? Please visit support.opentable.comMake your life easier when you accept online reservations
Bring in higher
paying guests
Reach millions of
online bookers
Make diner booking
easy as pieBring in higher paying guests
OpenTable seated 1.6 billion people in 2019—we’re here to help you find the right guests for your restaurant.
- More reliable covers with lower no-show rates, as compared to phone and partner reservations*
- 100 million verified reviews, written by guests who actually dined with you
- Big spenders, to the tune of 24% more on average per person than walk-ins**
Reach millions of online bookers
Reach the largest diner network with 31 million diners who book through our network each month.
- Fill your seats with 24/7 bookability, when guests search online through your website, OpenTable, and our 600+ affiliate partners
- Put your menu, photos, and safety precautions front and center
- Boost yourself in search and benefit from seasonal promotions to our most engaged diners
Make diner booking easy as pie
Accept, view, and manage your online reservations all in one place so you can plan your shifts with ease.
- Get notified for reservations, cancellations, and VIPs coming in with email and push alerts
- Access and review your incoming guests from your phone (available on both iOS and Android)
- Send automatic email and SMS confirmations to guests, so you never have to make a call again
OpenTable is the industry standard for reservation systems. I have a lot of control when it comes to pacing the flow of guests during a service, which is so important right now. It allows me to test things and make adjustments on the fly to ensure every service runs smoothly.
Harrison Smith, General manager
Uni Restaurant, Boston
Get even more than restaurant reservation management
Find the plan that suits your business.
Basic
Access OpenTable’s global diner network and manage your restaurant’s reputation all in one placeCore
Basic features, with the added ability to maximize your seatings, automate table statusing, and morePro
All Basic and Core features, plus relationship management to help create regulars and drive loyaltyView plans and pricing
Also Included
Hungry for numbers?
People are on the go and visiting restaurants. Get the numbers you need to know for your restaurant to thrive.
24/7 bookability for guests through your digital properties, OpenTable, and our 300+ affiliate partners.
Individual guest profiles with tagged diner preferences and notes.
Individual, customizable tool for restaurants to manage their presence on OpenTable, enabling diners to book and learn vital information (location, menu, photos) about your restaurant.
Gain visibility for your restaurant with digital advertising in front of our diner network of millions.
Aggregate, manage and analyze your reviews in one place across the most popular review sites and custom post-dining surveys.
Make custom surveys available to your guests and get direct feedback about their experience to take action on with your team.
Accept online orders and pay at the table as well as for takeout and delivery.
Automatically generate robust, individual guest profiles to better understand preferences and meet their needs.
Get an objective, holistic view of each server’s overall performance in terms feedback, cover, and check averages.
Get in touch and stay in touch with guests about their visit from one central place the whole team can consult.
Aggregate, manage and analyze your reviews across the most popular review sites in one place and create custom post-dining surveys.
A network cover is a cover in a reservation booked through the OpenTable website or app. Each seated guest in a party is a cover, so a party of four is four covers. With OpenTable, you get access to a network of millions and only pay for seated diners, never for no-shows or cancellations.
Offer waitlist in-house or online, and easily manage the door with wait quote suggestions and table-ready texting.
Identify and recognize guests according to their behavior and preferences, from average spend to most ordered items.
Trigger automated emails based on guest visit preferences and measure your ROI with campaign performance tracking.
Connect your POS with OpenTable so you can keep track of revenue, get order insights, and enable auto-table statusing to speed up turn times and seat more guests.
Offer, manage, and sell a full range of customized dining experiences, like tastings, classes, and special menus, all in one place.
Snag last-minute bookings and avoid double or overbooking with reservation inventory that is always up-to-date and available.
Custom tailored for your restaurant, robust inventory settings help you maximize your books and control the flow of your dining room.
Maximize seatings and streamline service with smart table assignments and server section management.