Table Management

The best way to manage your restaurant

Maximize your seatings and streamline your service.

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OpenTable has you covered

Fill your seats

OpenTable seats more than 31 million diners via online reservations each month. No other restaurant management software can connect you with more guests.

  • Guests can see real-time availability and reserve a table directly on your website.
  • With 600+ integrations, be bookable everywhere—including Google, Apple, Eater, and TripAdvisor.

Get ready for the shift

We help you run consistently smooth shifts with easy-to-use solutions and powerful integrations, so you can set record-breaking nights.

  • Maximize your bookings and manage the flow of your dining room with our industry-leading availability controls.
  • Forecast and plan with confidence using cover trend and shift stats reporting.
  • Plan your strategy for the shift and share the game plan with your team with printable shift summaries.
  • Communicate shift specific booking rules or special events details with pop-up shift notes.
  • Use the Owner app to prep your pre-shift before stepping foot in the restaurant.
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Keep your dining room humming

We help you streamline service, manage the crowds, keep your kitchen in the know, and set accurate timing expectations with guests. Our table management product is the next generation of GuestCenter.

  • Designed to be powerful but approachable, our platform is easy to learn and simple to use, which makes running the floor and multitasking a breeze.
  • Table assignment recommendations and seating prompts to maximize your dining room and see where you can fit in that extra walk-in.
  • Robust server & section stats help you keep service running smoothly and rotate seatings with ease.
  • Waitlist management helps you provide your guests with wait time quotes and text them when their table is ready.
  • Automatic table statusing through POS integration creates a faster turning front of house.
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  • Turn time analysis reporting lets you fine-tune your availability.

Know your guests

We help you understand guest preferences and their feedback so you can deliver great service.

  • Know who’s new and who’s returning with detailed visit history.
  • Add guest and visit notes and tags to help your team deliver great service and keep track of VIPs.
  • Share guest information and view visit history across all your locations.
  • Monitor your stream of referral business with referral and concierge reporting.
  • Take your hospitality to the next level with the power of our Relationship Management product.

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Stay accountable & secure

Keep your staff on track, your account access controlled, and your security in check.

  • Control who has access to what with user accounts and permissions.
  • Track user activity to help you identify and resolve problems with reservations and increase the accountability and performance of your staff.
  • Ensure your team follows your rules with passcode protection.
  • Keep credit card information safe and secure with masked credit card vaulting.
  • Better protect your account with two-factor authentication at log-in.
  • Plus, OpenTable’s SOC2 certification means we regularly audit and evaluate our compliance with data storage and processing.

Plus, you’ll also get…

  • Reservation management
    Make and edit reservations from anywhere.
  • Table types & availability
    Get more covers by offering seating in additional spaces like the bar, while managing table availability.
  • Floor plan timeline view
    Visualize bookings on tables and quickly see where you can fill open gaps
  • Automated reservation reminder texts
    Confirm your guests’ reservations without moving a muscle
  • Credit card requirements
    Holding reservations with Credit Cards can help reduce no-shows and cancellations.
  • Wireless chit printing
    Print guest information onto chits to share with your team.
  • Integrations and APIs
    Sync your OpenTable data with your loyalty, reporting, and marketing systems.
  • Alerts and notifications
    See reservation changes in real time.
  • Multiple floor plans
    Quickly toggle between different floor plans.

Guests booking on OpenTable spend, on average, $8 more per person than walk-ins. *

*Network only. Based on OpenTable POS spend data from U.S. restaurants live with POS integration from July to October 2018.

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