Grow your guest relationships

Turn first-timers into regulars, and regulars into VIPs with tools to recognize and reward loyalty.

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Offer the best hospitality possible with our relationship management solutions

tailored comm
Engage guests with
tailored communications

ice cream
Surprise and
delight guests

Measure server

Engage guests with tailored communications

Send the right message at the right time and always keep your restaurant top-of mind.

  • Connect directly through custom, automated emails to guests
  • Segment your audiences and dynamically update your email list based on diner behavior
  • Track the full ROI, including revenue and covers generated from your email campaigns

Surprise and delight guests

Personalize your guest experience with a deep understanding of their preferences and dining history.

  • Keep tabs on VIPs, influencers, and top spenders before they walk in the door with detailed pre-shift reports
  • Tag guest preferences and add profile notes (accessible across iPad and iPhone apps)
  • Create automated guest profiles and search by visit, spend, feedback history, preferences, social intel, and more

Measure server performance to crush it

Use insights and performance analytics to better understand and optimize your business.

  • Measure your team’s performance with scorecards that show servers’ ratings, direct from guest feedback
  • Access average coverage and review benchmarks from other similar restaurants
  • Get a deep understanding of who’s coming in with easy-to-access weekly guest reports


OpenTable provides us with resources to personalize service for our guests. We have information on who they are, what they like, dislike, special occasions, and that helps us to deliver the experience we strive to.

Ralph Brennan, Owner and Operator
Ralph Brennan Restaurant Group, New Orleans, LA


Find the plan that’s right for you

Access OpenTable’s global diner network and manage your restaurant’s reputation all in one place

Basic features, with the added ability to maximize your seatings, automate table statusing, and more

All Basic and Core features, plus relationship management to help create regulars and drive loyalty

Learn more

Welcome to our community. How can we help?

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No subscription fees through March 31, 2021
Sign up by choosing from three plans designed to fit the needs of every location: Basic, Core, and Pro.

No cover fees through March 31, 2021
We’re here to help, so rest assured that there are no termination fees in the unfortunate event you go out of business prior to the end of 2021.

*Subscription and cover fees resume on April 1, 2021. Waived subscription fees includes Private Dining. Covers discount excludes promoted inventory campaigns. Pricing details may differ based on country or region.

Zero fees when you join us today

Our Open Door program is here to help you get back on your feet.

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