Relationship Management
Drive loyalty and repeat guests
Personalized service
Offer the best hospitality possible with guest details at your fingertips. Our relationship management product is the next generation of Venga.
- Pre-shift reports with robust insights to build stronger connections with diners during service
- Guest profiles that automatically update with each visit
- Guest search to easily find walk-in guests in your database
- Automated guest codes and tags to surprise and delight loyal guests
Targeted marketing
Turn your guests into regulars with automated communication tailored specifically to them.
- Strategic marketing lists that keep growing based on your segmentation criteria
- Automated, targeted email campaigns triggered by guest visits and spend
- Tracking of purchase preferences and spend associated with your email marketing efforts to maximize your loyal following
Actionable analytics
Take action on data that helps you operate and grow your business.
- Staff scorecards for an objective view of each server’s performance and associated feedback
- Weekly reports to summarize your past week and prepare you for what’s coming next
- A menu of automated reports such as no show or cancellation forecasts and guests to contact about holidays or specials
