Offer the best hospitality possible with our relationship management solutions
Engage guests with
tailored communications
Surprise and
delight guests
Measure server
performance
Engage guests with tailored communications
Send the right message at the right time and always keep your restaurant top-of mind.
- Connect directly through custom, automated emails to guests
- Segment your audiences and dynamically update your email list based on diner behavior
- Track the full ROI, including revenue and covers generated from your email campaigns
Surprise and delight guests
Personalize your guest experience with a deep understanding of their preferences and dining history.
- Keep tabs on VIPs, influencers, and top spenders before they walk in the door with detailed pre-shift reports
- Tag guest preferences and add profile notes (accessible across iPad and iPhone apps)
- Create automated guest profiles and build guest reports based on visit, spend, feedback history, preferences, and more
Measure server performance to crush it
Use insights and performance analytics to better understand and optimize your business.
- Measure your team’s performance with scorecards that show servers’ ratings, direct from guest feedback
- Access average coverage and review benchmarks from other similar restaurants
- Get a deep understanding of who’s coming in with easy-to-access weekly guest reports
OpenTable provides us with resources to personalize service for our guests. We have information on who they are, what they like, dislike, special occasions, and that helps us to deliver the experience we strive to.
Ralph Brennan, Owner and Operator
Ralph Brennan Restaurant Group, New Orleans, LA
Find the plan that’s right for you
Basic
Access OpenTable’s global diner network and manage your restaurant’s reputation all in one place
Core
Basic features, with the added ability to maximize your seatings, automate table statusing, and more
Pro
All Basic and Core features, plus relationship management to help create regulars and drive loyalty