Grow your guest relationships

Turn first-timers into regulars, and regulars into VIPs with tools to recognize and reward loyalty.

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Offer the best hospitality possible with our relationship management solutions

Engage guests with
tailored communications

Surprise and
delight guests

Measure server
performance

Engage guests with tailored communications

Send the right message at the right time and always keep your restaurant top-of mind.

Connect directly through custom, automated emails to guests
Segment your audiences and dynamically update your email list based on diner behavior
Track the full ROI, including revenue and covers generated from your email campaigns

Surprise and delight guests

Personalize your guest experience with a deep understanding of their preferences and dining history.

Keep tabs on VIPs, influencers, and top spenders before they walk in the door with detailed pre-shift reports
Tag guest preferences and add profile notes (accessible across iPad and iPhone apps)
Create automated guest profiles and build guest reports based on visit, spend, feedback history, preferences, and more

Measure server performance to crush it

Use insights and performance analytics to better understand and optimize your business.

Measure your team’s performance with scorecards that show servers’ ratings, direct from guest feedback
Access average coverage and review benchmarks from other similar restaurants
Get a deep understanding of who’s coming in with easy-to-access weekly guest reports

OpenTable provides us with resources to personalize service for our guests. We have information on who they are, what they like, dislike, special occasions, and that helps us to deliver the experience we strive to.

Ralph Brennan, Owner and Operator
Ralph Brennan Restaurant Group, New Orleans, LA

Find the plan that’s right for you

Basic
Access OpenTable’s global diner network and manage your restaurant’s reputation all in one place

Core
Basic features, with the added ability to maximize your seatings, automate table statusing, and more

Pro
All Basic and Core features, plus relationship management to help create regulars and drive loyalty

View plans and pricing

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