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- Restaurant reservation software
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- Relationship management
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- For restaurants
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- The largest diner network
- The best customer service
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Meet the most powerful platform and largest network on the market
A one-stop-shop for industry-leading tools for running any type of restaurant. And 50,000 restaurants worldwide agree.
The best way to manage your restaurant
Increase revenue
Run a smoother
front of house
Surprise and delight
guestsKeep the diners coming
Reach the largest diner network with 31 million diners who book through the OpenTable network each month
- Extend your reach and attract diners at the moment they’re searching and ready to book their next table
- Diversify your revenue streams by offering easy online and in-app takeout ordering and payments
- Offer multiple experiences at once—anything from happy hour or $1 oysters to a sumptuous tasting menu
Run a smoother front of house
Get the most out of each shift and see what your dining room can do.
- Optimize bookings, improve seating flow, and adapt to changing, real-world surprises with an intuitive reservation book
- Rotate seatings with ease using server stats and automatically status tables to turn them over faster*
- Avoid turning away guests or crowding your host stand by offering a waitlist
Surprise and delight guests
Turn one-timers into regulars, and regulars into VIPs with tools to recognize and reward loyalty.
- Send customized emails and campaigns to reconnect with your regulars
- Personalize the experience for VIPs, influencers, and top spenders with tags and guest notes
- Measure your team’s performance with scorecards and direct guest feedback
When we saw results, we were so happy, we high-fived. Not only were guests trying us for the first time, but they were coming back a second or third time.
Todd Perry, Managing Partner
Truluck’s
Find the plan that’s right for you
Basic
Access OpenTable’s global diner network and manage your restaurant’s reputation all in one placeCore
Basic features, with the added ability to maximize your seatings, automate table statusing, and morePro
All Basic and Core features, plus relationship management to help create regulars and drive loyaltyGet started with OpenTable today
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Individual guest profiles with tagged diner preferences and notes.
Individual, customizable tool for restaurants to manage their presence on OpenTable, enabling diners to book and learn vital information (location, menu, photos) about your restaurant.
Gain visibility for your restaurant with digital advertising in front of our diner network of millions.
Aggregate, manage and analyze your reviews in one place across the most popular review sites and custom post-dining surveys.
Make custom surveys available to your guests and get direct feedback about their experience to take action on with your team.
Accept online orders and pay at the table as well as for takeout and delivery.
Automatically generate robust, individual guest profiles to better understand preferences and meet their needs.
Get an objective, holistic view of each server’s overall performance in terms feedback, cover, and check averages.
Get in touch and stay in touch with guests about their visit from one central place the whole team can consult.
Aggregate, manage and analyze your reviews across the most popular review sites in one place and create custom post-dining surveys.
A network cover is a cover in a reservation booked through the OpenTable website or app. Each seated guest in a party is a cover, so a party of four is four covers. With OpenTable, you get access to a network of millions and only pay for seated diners, never for no-shows or cancellations.
Offer waitlist in-house or online, and easily manage the door with wait quote suggestions and table-ready texting.
Identify and recognize guests according to their behavior and preferences, from average spend to most ordered items.
Trigger automated emails based on guest visit preferences and measure your ROI with campaign performance tracking.
Connect your POS with OpenTable so you can keep track of revenue, get order insights, and enable auto-table statusing to speed up turn times and seat more guests.
Offer, manage, and sell a full range of customized dining experiences, like tastings, classes, and special menus, all in one place.
Snag last-minute bookings and avoid double or overbooking with reservation inventory that is always up-to-date and available.
Custom tailored for your restaurant, robust inventory settings help you maximize your books and control the flow of your dining room.
Maximize seatings and streamline service with smart table assignments and server section management.