Hospitality

Find out how the most successful restaurants make every guest feel like a VIP.
Hospitality trends in action: A customer pays at the table thanks to a handheld POS and digital ordering.

Hospitality trends restaurants should know in 2023

Get up to speed on hospitality trends, including restaurant tech, sustainability, guest preferences, and more in our guide.
Restaurateur Ellen Yin speaks with Andrew Zimmerman at the Philly Chef Conference

A whole new take on hospitality from Philly Chef Con 2023

Learn how top restaurant owners hold on to staff and attract guests by expanding the definition of hospitality in a surprising new way.
Restaurant service in action: A server brings a table of happy guests their order from the kitchen.

Restaurant service: What it takes to knock it out of the park in 2023

Elevate your restaurant service game with these tips. Discover how to create a memorable dining experience that keeps guests coming back for more.
Image depicts a group of young people sitting in a booth. Many are looking at their phones and they are sipping mocktails.

How restaurants can start a non-alcoholic beverage program

Jump of the biggest drinks trend of 2023. Here’s why restaurants should consider creating a non-alcoholic beverage program.
Image depicts two people out of frame cheersing pink, non-alcoholic beverages.

Why restaurants need a non-alcoholic beverage program

Jump of the biggest drinks trend of 2023. Here’s why restaurants should consider creating a non-alcoholic beverage program and how to start one.
Image depicts a person holding a phone outside. They are wearing a coat and scarf and stand next to a car. They are looking down at the piece of technology in their hands.

How to improve the guest experience with restaurant technology

Learn about the tech tools restaurants can use to provide highly personalized hospitality for a guest experience that leads to regulars and ravings fans.
A smiling server in a restaurant serves drinks to a happy group of friends

How to improve customer experience in a restaurant in 10 steps

Find out how to improve service in a restaurant with simple strategies, Learn how to welcome a guest in a restaurant and how to keep them coming back.
Stealth loyalty program

For some restaurants, a secret loyalty program may work best

Not every restaurant wants a traditional loyalty program.Take loyalty to another level by surprising and delighting guests with rewards they don’t know are coming.
restaurant reputation

9 steps to better restaurant reputation management

A restaurant’s reputation can take on a life of its own online. Here’s how to expertly manage your restaurant's reputation so it works for you, not against you.