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OpenTable sets the bar for powering up your hospitality
OpenTable sets the bar for powering up your hospitality
Welcome to the most complete, easiest-to-use, and truly reliable restaurant platform out there
Run smoother shifts
With the all-in-one solution to maximize seatings and setup your operations for success, be they big or small.
Get butts in seats
With the diner network and industry-leading tools to bring in more guests when you need them.
Turn guests into regulars
With top customer management tools that help you serve up the best hospitality possible and keep guests coming back.
Create and sell dining experiences
With the ability to manage and monetize a full range of experiences, all in one place.
Count on the best customer service in the business
Fast, comprehensive support in over 240 languages, 24 hours a day, 7 days a week so that you can get back to doing what matters—welcoming guests and running your business.
Access the world’s largest network of valuable diners
OpenTable’s network of diners go out at least once a week and spend 24% more per person than walk-ins on average—and OpenTable restaurants serve over 1.6 billion of them per year.
Gain real insights into how your business measures up
Vast diner and restaurant networks give us industry insights others can only dream of—benefit from data-driven resources and insights, from guides covering macro trends to dining stats from your neighborhood and benchmark reporting.
“OpenTable is the strongest partner we could have asked for. Our account manager is always one phone call away and we’re always able to work through challenges and celebrate our successes together.”
Taylor Crowley, Chief Marketing Officer
Boka Restaurant Group
“OpenTable is the industry standard for reservation systems. I have a lot of control when it comes to pacing the flow of guests during a service, which is so important right now. It allows me to test things and make adjustments on the fly to ensure every service runs smoothly.”
Harrison Smith, General manager
Uni Restaurant, Boston
“The marketing programs that OpenTable put together for us were something that quite frankly we had no idea would work in any way. The eye-opening moment for us was when sales exceeded our weekly targets and cover counts jumped up by one-third from week to week.”
Todd Perry, Managing Partner
Truluck’s
“OpenTable provides us with resources to personalize service for our guests. We have information on who they are, what they like, dislike, special occasions, and that helps us to deliver the experience we strive to.”
Ralph Brennan, Owner and Operator
Ralph Brennan Restaurant Group, New Orleans, LA
“OpenTable is the strongest partner we could have asked for. Our account manager is always one phone call away and we’re always able to work through challenges and celebrate our successes together.”
Taylor Crowley, Chief Marketing Officer
Boka Restaurant Group“OpenTable is the industry standard for reservation systems. I have a lot of control when it comes to pacing the flow of guests during a service, which is so important right now. It allows me to test things and make adjustments on the fly to ensure every service runs smoothly.”
Harrison Smith, General manager
Uni Restaurant, Boston“The marketing programs that OpenTable put together for us were something that quite frankly we had no idea would work in any way. The eye-opening moment for us was when sales exceeded our weekly targets and cover counts jumped up by one-third from week to week.”
Todd Perry, Managing Partner
Truluck’s“OpenTable provides us with resources to personalize service for our guests. We have information on who they are, what they like, dislike, special occasions, and that helps us to deliver the experience we strive to.”
Ralph Brennan, Owner and Operator
Ralph Brennan Restaurant Group, New Orleans, LALet’s do this
SolutionsWhy OpenTableAlso Included24/7 bookability for guests through your digital properties, OpenTable, and our 300+ affiliate partners.
Individual guest profiles with tagged diner preferences and notes.
Individual, customizable tool for restaurants to manage their presence on OpenTable, enabling diners to book and learn vital information (location, menu, photos) about your restaurant.
Gain visibility for your restaurant with digital advertising in front of our diner network of millions.
Aggregate, manage and analyze your reviews in one place across the most popular review sites and custom post-dining surveys.
Make custom surveys available to your guests and get direct feedback about their experience to take action on with your team.
Accept online orders and pay at the table as well as for takeout and delivery.
Automatically generate robust, individual guest profiles to better understand preferences and meet their needs.
Get an objective, holistic view of each server’s overall performance in terms feedback, cover, and check averages.
Get in touch and stay in touch with guests about their visit from one central place the whole team can consult.
Aggregate, manage and analyze your reviews across the most popular review sites in one place and create custom post-dining surveys.
A network cover is a cover in a reservation booked through the OpenTable website or app. Each seated guest in a party is a cover, so a party of four is four covers. With OpenTable, you get access to a network of millions and only pay for seated diners, never for no-shows or cancellations.
Offer waitlist in-house or online, and easily manage the door with wait quote suggestions and table-ready texting.
Identify and recognize guests according to their behavior and preferences, from average spend to most ordered items.
Trigger automated emails based on guest visit preferences and measure your ROI with campaign performance tracking.
Connect your POS with OpenTable so you can keep track of revenue, get order insights, and enable auto-table statusing to speed up turn times and seat more guests.
Offer, manage, and sell a full range of customized dining experiences, like tastings, classes, and special menus, all in one place.
Snag last-minute bookings and avoid double or overbooking with reservation inventory that is always up-to-date and available.
Custom tailored for your restaurant, robust inventory settings help you maximize your books and control the flow of your dining room.
Maximize seatings and streamline service with smart table assignments and server section management.