- View all solutions
- Restaurant reservation software
- Digital marketing solutions
- Restaurant table management
- Online ordering for restaurants
- Experiences
- Reputation and reviews
- Relationship management
- OpenTable integrations
- For restaurants
- For restaurant groups
- For bars and wineries
- For hotels and casinos
- Robust reporting and insights
- The largest diner network
- The best customer service
- View plans and pricing
Count on the best customer service in the business
Count on the best customer service in the business
The support you need when you need it
Available 24 hours a day, 7 days a week
Whenever and wherever you need help, you’ll get it.
Unparalleled operations support
From set up and training to your busiest shifts, we help you maximize the platform to fit your needs.
Wait times under 2 minutes
Your time is valuable—spend less of it waiting to speak with an agent and more of it getting the help you need.
Off-the-charts customer satisfaction
Our support has a customer satisfaction score of 90% (compared with the industry average of 77%).
The support you need when you need it
Available 24 hours a day, 7 days a week
Whenever and wherever you need help, you’ll get it.
Unparalleled operations support
From set up and training to your busiest shifts, we help you maximize the platform to fit your needs.
Wait times under 2 minutes
Your time is valuable—spend less of it waiting to speak with an agent and more of it getting the help you need.
Off-the-charts customer satisfaction
Our support has a customer satisfaction score of 90% (compared with the industry average of 77%).
Discover ways to power up your business
From product how-tos, to best-practice walkthroughs, we’re there to help you make the most of every tool so they work best for your business.
Bank on this: we’re always on your side
With 20+ years of industry leadership at our back, OpenTable continuously advocates on behalf of all restaurants—including yours.
Waived fees throughout 2020 to support restaurants reopening post COVID-19
Fierce support of the Independent Restaurant Coalition, establishing a grant program to aid independent bars and restaurants through the pandemic
Provide hands-on onboarding with Account Managers who come from the industry
Let’s do this
SolutionsWhy OpenTableAlso Included24/7 bookability for guests through your digital properties, OpenTable, and our 300+ affiliate partners.
Individual guest profiles with tagged diner preferences and notes.
Individual, customizable tool for restaurants to manage their presence on OpenTable, enabling diners to book and learn vital information (location, menu, photos) about your restaurant.
Gain visibility for your restaurant with digital advertising in front of our diner network of millions.
Aggregate, manage and analyze your reviews in one place across the most popular review sites and custom post-dining surveys.
Make custom surveys available to your guests and get direct feedback about their experience to take action on with your team.
Accept online orders and pay at the table as well as for takeout and delivery.
Automatically generate robust, individual guest profiles to better understand preferences and meet their needs.
Get an objective, holistic view of each server’s overall performance in terms feedback, cover, and check averages.
Get in touch and stay in touch with guests about their visit from one central place the whole team can consult.
Aggregate, manage and analyze your reviews across the most popular review sites in one place and create custom post-dining surveys.
A network cover is a cover in a reservation booked through the OpenTable website or app. Each seated guest in a party is a cover, so a party of four is four covers. With OpenTable, you get access to a network of millions and only pay for seated diners, never for no-shows or cancellations.
Offer waitlist in-house or online, and easily manage the door with wait quote suggestions and table-ready texting.
Identify and recognize guests according to their behavior and preferences, from average spend to most ordered items.
Trigger automated emails based on guest visit preferences and measure your ROI with campaign performance tracking.
Connect your POS with OpenTable so you can keep track of revenue, get order insights, and enable auto-table statusing to speed up turn times and seat more guests.
Offer, manage, and sell a full range of customized dining experiences, like tastings, classes, and special menus, all in one place.
Snag last-minute bookings and avoid double or overbooking with reservation inventory that is always up-to-date and available.
Custom tailored for your restaurant, robust inventory settings help you maximize your books and control the flow of your dining room.
Maximize seatings and streamline service with smart table assignments and server section management.
