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- OpenTable integrations
Deliver extraordinary guest experiences at your hotel or casino
OpenTable serves more than 5,000 hotels across 90 countries
Own and optimize
your guest data
Deliver hospitality
with a personal touch
Keep diners coming inOwn and optimize your guest data
Get a comprehensive view of your guests and how they dine with you.
- Understand past experiences and spend with POS integration — at no additional cost.
- Share guest data — including preferences, notes and visit history — and make bookings across your property to deliver a consistent, first-class hospitality experience.
- Integrate your OpenTable guest data with your reporting, marketing, and loyalty systems using our APIs.
Deliver hospitality with a personal touch
Create experiences that’ll keep guests coming back for more.
- Personalize service with guest details at your fingertips, plus get mobile app notifications, so you never let a VIP slip by.
- Manage guest feedback — and your reputation — all in one place.
- Turn your guests into regulars with automated and targeted emails.
Keep diners coming in
Get more eyes on your Food & Beverage offerings and drive more bookings using the marketing tools at your fingertips.
- Bring in valuable guests when you need them most by running a digital marketing campaign on OpenTable.
- Reach locals, out-of-towners, and even first-timers by starting a targeted campaign.
- Enable your concierge to book and manage reservations on behalf of your guests.
Over the past few years in particular, OpenTable has really listened to our specific needs for both the corporate and local levels of our business, and that has meant a lot to us… knowing there’s a partner like OpenTable that we can lean on for answers, support, and guidance—it’s a big win.
Joyce Cremin, former Senior Director, Marketing & Strategy
Kimpton Hotels & Restaurants
Powerful restaurant management software for hotels and casinos
Find the right plan for your business.
Basic
Access OpenTable’s global diner network and manage your restaurant’s reputation all in one placeCore
Basic features, with the added ability to maximize your seatings, automate table statusing, and morePro
All Basic and Core features, plus relationship management to help create regulars and drive loyaltyAlso Included24/7 bookability for guests through your digital properties, OpenTable, and our 300+ affiliate partners.
Individual guest profiles with tagged diner preferences and notes.
Individual, customizable tool for restaurants to manage their presence on OpenTable, enabling diners to book and learn vital information (location, menu, photos) about your restaurant.
Gain visibility for your restaurant with digital advertising in front of our diner network of millions.
Aggregate, manage and analyze your reviews in one place across the most popular review sites and custom post-dining surveys.
Make custom surveys available to your guests and get direct feedback about their experience to take action on with your team.
Accept online orders and pay at the table as well as for takeout and delivery.
Automatically generate robust, individual guest profiles to better understand preferences and meet their needs.
Get an objective, holistic view of each server’s overall performance in terms feedback, cover, and check averages.
Get in touch and stay in touch with guests about their visit from one central place the whole team can consult.
Aggregate, manage and analyze your reviews across the most popular review sites in one place and create custom post-dining surveys.
A network cover is a cover in a reservation booked through the OpenTable website or app. Each seated guest in a party is a cover, so a party of four is four covers. With OpenTable, you get access to a network of millions and only pay for seated diners, never for no-shows or cancellations.
Offer waitlist in-house or online, and easily manage the door with wait quote suggestions and table-ready texting.
Identify and recognize guests according to their behavior and preferences, from average spend to most ordered items.
Trigger automated emails based on guest visit preferences and measure your ROI with campaign performance tracking.
Connect your POS with OpenTable so you can keep track of revenue, get order insights, and enable auto-table statusing to speed up turn times and seat more guests.
Offer, manage, and sell a full range of customized dining experiences, like tastings, classes, and special menus, all in one place.
Snag last-minute bookings and avoid double or overbooking with reservation inventory that is always up-to-date and available.
Custom tailored for your restaurant, robust inventory settings help you maximize your books and control the flow of your dining room.
Maximize seatings and streamline service with smart table assignments and server section management.