Every week we’re rounding up some of our favorite articles with trends and tidbits from the world of restaurants. Tell us: what made your reading list this week?
Restaurants and Diners Embrace the Once-Scorned QR Code as They Accept the New No-Touch Reality – Business Insider
The once-maligned QR code is back in fashion in the COVID-19 era, food-tech writer Kristen Hawley explains, noting that restaurants around the world – both casual and upscale – are embracing the technology as a solution for paperless menus. Now, the codes are getting dolled up with cardholders and customizable designs.
L.A. Moves to Extend Food Delivery Fee Cap, Penalize Companies That Don’t Comply – Los Angeles Times
Los Angeles county plans to extend an emergency ordinance to limit fees for third-party delivery companies, which was supposed to end three months after on-premise dining started back. The extension would keep the caps in place until 90 days after restaurants are allowed to operate at 100% capacity, with no restrictions. (New York has extended its delivery fee cap, too, with similar measures.)
How to Avoid a Blowup When Guests Refuse to Wear Masks – Restaurant Business
Despite local government or individual restaurant mandates, many guests don’t care to be told what to do – including when and where to wear a mask. Take this quiz to see if your training and policies are effectively protecting employees from threats and abuse.
Winter Is Coming – and Restaurants Are Scrambling – CNN Business
Outdoor dining has been a boon for restaurants in areas with indoor restrictions, but what happens when temperatures drop? From new heaters and take-home blankets to patios coverings, here’s how operators are weighings costs and benefits.