Hospitality

Holiday Catering: 9 Tips to Help You Plan, Delight & Thrive During the Biggest Months of the Year

Why This Chef Opened a Restaurant with No Servers

When chef Phillip Frankland Lee and his wife and pastry chef Margarita Lee opened Scratch Bar & Kitchen in Encino, California,…
Olivia Terenzio
New diners, new opportunities: how restaurants turn first-timers into VIPs

New diners, new opportunities: how restaurants turn first-timers into VIPs

In 2019 a whopping 70% of OpenTable reservations came from diners booking a restaurant for the first time. Given that you…
Amy Sherman
Four restaurant rules to live by on Valentine’s Day

Four restaurant rules to live by on Valentine’s Day

Hell’s Kitchen Minneapolis is one of the most-booked restaurants in the Minneapolis-St. Paul area, and the restaurant…
Erin Cullum
3 Ways to Give Guests a Smoother, More Personal Experience

3 Ways to Give Guests a Smoother, More Personal Experience

Great hospitality is all about attention – to detail, timing, and the whole guest experience. It’s about anticipating…
OpenTable
Will Guidara and Anthony Rudolf on Hospitality, Inspiration, Tech, and the 2019 Welcome Conference

Checking Ego, Choosing Words & Embracing Change: Soundbites from Welcome Conference Chicago

The Welcome Conference came to Chicago on the first day of Fall, a prescient new start for the hospitality conference’s…
Francesca Gilberti Burke
Will Guidara and Anthony Rudolf on Hospitality, Inspiration, Tech, and the 2019 Welcome Conference

WATCH LIVE: The Welcome Conference Chicago 2019 Livestream

Six years ago, Anthony Rudolf and Will Guidara started the Welcome Conference, a one-day gathering for people across industries…
OpenTable
Hospitality in Real Life: How to Make Every Guest Feel Like a VIP

Hospitality in Real Life: How to Make Every Guest Feel Like a VIP

We all know that hospitality is the key to success in the restaurant industry — not just getting butts in seats, but…
Olivia Terenzio
Extraordinary at Work: Take Restaurant Hospitality to the Next Level with Our New Guide

Extraordinary at Work: Take Restaurant Hospitality to the Next Level with Our New Guide

Hospitality is your business – creating the most delicious and memorable experiences for guests in your restaurant. It’s…
OpenTable
GuestCenter for Groups: 3 Ways Running Multiple Restaurants Just Got Easier

GuestCenter for Groups: 3 Ways Running Multiple Restaurants Just Got Easier

Running multiple restaurants is hard work. There’s a unique set of challenges that comes along with delivering personalized…
Olivia Terenzio