Looking for the newest ways to uplevel hospitality? Check out our latest Feature Drop.
- Support
- Take reservations
- Market your restaurant
- Run smoother shifts
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- View all restaurant solutions
- Take reservations
- Market your restaurant
- Run smoother shifts
- Sell events & experiences
- View all restaurant solutions
Feature Drop: June 2023
New ways to uplevel hospitality
Introducing new tools to connect with guests before, during and after their visits.
Use them to bring in the 1.6B diners on OpenTable, fuel VIP hospitality, and drive more revenue.
Connect with guests from the start
AUTOMATED CAMPAIGNS
Email campaigns in just 2-clicks
Bring in guests you haven’t seen in a while with simple email campaigns that allow you to reach out and check in.
Available on Pro
PREMIUM COMMUNICATIONS
SMS available for direct messages
SMS notifications for direct messages help you stay in touch, faster, with every guest.
Available on Pro exclusions apply, contact your account manager for details.
Make guests feel at home
AUTOMATED TAGS
Better ways to ID and tag guests
New ways to spot VIPs, identify top spenders, and organize how you manage them.
Available on Pro
Keep in touch after they leave
REVIEWS DASHBOARD
Get powerful insight into reviews
Understand customer feedback on the most popular review sites, all from a single dashboard. Plus, respond to Facebook and Google reviews directly from there.
Available on Basic, Core, and Pro
AUTOMATED CAMPAIGNS
Easily target and reconnect with guests
Thank repeat diners, market to high spenders and reconnect with new visitors using 2-click email campaigns.
Available on Pro
Feature Drop: June 2023
New ways to uplevel hospitality
Introducing new tools to connect with guests before, during and after their visits.
Use them to bring in the 1.6B diners on OpenTable, fuel VIP hospitality, and drive more revenue.
Connect with guests from the start
AUTOMATED CAMPAIGNS
Email campaigns in just 2-clicks
Bring in guests you haven’t seen in a while with simple email campaigns that allow you to reach out and check in.
Available on Pro
PREMIUM COMMUNICATIONS
SMS available for direct messages
SMS notifications for direct messages help you stay in touch, faster, with every guest.
Available on Pro
exclusions apply, contact your account manager for details.Make guests feel at home
AUTOMATED TAGS
Better ways to ID and tag guests
New ways to spot VIPs, identify top spenders, and organize how you manage them.
Available on Pro
Keep in touch after they leave
REVIEWS DASHBOARD
Get powerful insight into reviews
Understand customer feedback on the most popular review sites, all from a single dashboard. Plus, respond to Facebook and Google reviews directly from there.
Available on Basic, Core, and Pro
AUTOMATED CAMPAIGNS
Easily target and reconnect with guests
Thank repeat diners, market to high spenders and reconnect with new visitors using 2-click email campaigns.
Available on Pro
A single OpenTable email marketing campaign can generate more than $2,000 extra in revenue in a month. Set yours up in just two clicks.
The data was collected between January and August 2022
More ways your job just got easier
Expand your POSsibilities
More POS systems integrate with OpenTable than ever before. Now, our Agilysys integration includes auto table statusing and our Lightspeed integration is available in the Netherlands, Italy, and Spain.
More easily manage campaign approvals for Promoted campaigns
Review and approve your recommended Promoted Results campaigns through email or in your system—and go live instantly.
Edit blocked days and pause your Bonus Points campaigns
Pause and resume campaigns as needed, plus block out any days you don’t want the campaign to be active.
Create, edit, and display menus on OpenTable
Easily edit individual menu items without the wait. Quickly fix a typo, adjust your prices, or add new seasonal items at any time. No need to upload a PDF or deal with long turnaround times.
Identify large party tables in your floor plan
Review which of your single tables have enough seating to accommodate a large party, so you can optimize your floor plan to drive more revenue.More ways your job just got easier
Expand your POSsibilities
More POS systems integrate with OpenTable than ever before. Now, our Agilysys integration includes auto table statusing and our Lightspeed integration is available in the Netherlands, Italy, and Spain.
More easily manage campaign approvals for Promoted campaigns
Review and approve your recommended Promoted Results campaigns through email or in your system—and go live instantly.
Edit blocked days and pause your Bonus Points campaigns
Pause and resume campaigns as needed, plus block out any days you don’t want the campaign to be active.
Create, edit, and display menus on OpenTable
Easily edit individual menu items without the wait. Quickly fix a typo, adjust your prices, or add new seasonal items at any time. No need to upload a PDF or deal with long turnaround times.
Identify large party tables in your floor plan
Review which of your single tables have enough seating to accommodate a large party, so you can optimize your floor plan to drive more revenue.Catch up on all the Feature Drops
Put these updates to work today
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