OpenTable Feature Drop: October 2023

Dig into the latest and greatest updates

 

This month’s drop is filled with features that give you more control over how you pack your house.  

SMART ASSIGN

Introducing Smart Assign

You may already know that OpenTable rearranges your reservations when things change, like when party sizes get bigger or guests cancel. With the new Smart Assign, you can fine tune these arrangements, letting the system automatically fill seats while giving you more control over which tables are assigned to regulars or VIPs.

Learn more

NOTIFY ME

More ways to fill last
minute openings

Guests who set a Notify Me now show up in your Reservation waitlist, giving you more ways to cover last minute cancellations or no-shows with guests who really want to dine with you.

Learn more

GUEST TAGS

Access Rules, meet Guest Tags

Now you can create Access Rules associated with guest tags, allowing you to prioritize tables for specific guests and offer them exclusive, direct access.

Learn more

Images are for illustrative purposes only. Interface may vary.

Communications made more efficient

Everything in one place

See every reservation update, SMS, confirmation and reminder (now including read receipts!) within your direct messages so you have the full context when reaching out to guests.

Learn more

Quick SMS reminders

Easily remind guests to send their payment info with just one click.

Learn more

SMS available in more markets

Automated SMS updates and reminders to guests are now available to restaurants in Panama, Costa Rica, Chile, and Peru.

Learn more

Images are for illustrative purposes only. Interface may vary.

Improved Experiences

Work with what you’ve got

Save time creating a new experience by duplicating and editing a previous one.

Learn more

Prioritize your offerings

Customize the order in which Experiences show up on your profile.

Learn more

Greater fee transparency

Go beyond “service charge”— customize what you name fees so guests know exactly what they’re paying for.

Learn more

Images are for illustrative purposes only. Interface may vary.

And more…

Highlight your other restaurants

Now you can choose the order in which your affiliated restaurants show up for your guests in the booking widget on your website.

Faster, easier menu upload

New Popmenu and Storekit integrations make keeping menus up to date even easier.

Deeper ROI insights

Insights on total sales, spend and ROI on marketing campaigns help you drill into your return on every dollar spent

 

Learn more

Ready to see our platform in action? 

Fill out the form and a member of our team will reach out to you shortly

Already a customer?

Sign into OpenTable to start using these new features

Tell us about your restaurant business

By clicking Contact Us you agree to our Privacy Policy.
You also agree to receive marketing communications from OpenTable about news, events, promotions and monthly newsletters. You can unsubscribe from OpenTable emails at any time.

OpenTable Feature Drop: October 2023

Dig into the latest and greatest updates

 

This month’s drop is filled with features that give you more control over how you pack your house.  

SMART ASSIGN

Introducing Smart Assign

You may already know that OpenTable rearranges your reservations when things change, like when party sizes get bigger or guests cancel. With the new Smart Assign, you can fine tune these arrangements, letting the system automatically fill seats while giving you more control over which tables are assigned to regulars or VIPs. 

Learn more

NOTIFY ME

More ways to fill last
minute openings

Guests who set a Notify Me now show up in your Reservation waitlist, giving you more ways to cover last minute cancellations or no-shows with guests who really want to dine with you.

Learn more

GUEST TAGS

Access Rules, meet Guest Tags

Now you can create Access Rules associated with guest tags, allowing you to prioritize tables for specific guests and offer them exclusive, direct access.

Learn more

Images are for illustrative purposes only. Interface may vary.

Communications made more efficient

Everything in one place

See every reservation update, SMS, confirmation and reminder (now including read receipts!) within your direct messages so you have the full context when reaching out to guests.

Learn more

Quick SMS reminders

Easily remind guests to send their payment info with just one click.

Learn more

SMS available in more markets

Automated SMS updates and reminders to guests are now available to restaurants in Panama, Costa Rica, Chile, and Peru.

Learn more

Images are for illustrative purposes only. Interface may vary.

Improved Experiences

Work with what you’ve got

Save time creating a new experience by duplicating and editing a previous one. 

Learn more

Prioritize your offerings

Customize the order in which Experiences show up on your profile.

Learn more

Greater fee transparency

Go beyond “service charge”— customize what you name fees so guests know exactly what they’re paying for.

Learn more

Images are for illustrative purposes only. Interface may vary.

And more…

Highlight your other restaurants

Now you can choose the order in which your affiliated restaurants show up for your guests in the booking widget on your website.

Faster, easier menu upload

New Popmenu and Storekit integrations make keeping menus up to date even easier. 

Deeper ROI insights

Insights on total sales, spend and ROI on marketing campaigns help you drill into your return on every dollar spent

 

Learn more

Ready to see our platform in action? 

Fill out the form below and a member of our team will reach out to you shortly

Already a customer?

Sign into OpenTable to start using these new features

Tell us about your restaurant business

By clicking Contact Us you agree to our Privacy Policy.
You also agree to receive marketing communications from OpenTable about news, events, promotions and monthly newsletters. You can unsubscribe from OpenTable emails at any time.

Catch up on all the Feature Drops