Industry expertise

Get advice and tactics from top industry authorities.
How we dine now

How we dine now

The numbers are in. Here’s our data-driven report on diners’ plans for the 2022 holiday season.
Kwini and Michael Reed at their restaurant, Poppy and Rose

9 ways for restaurants to do right by their teams and communities

At the LA Chef Conference, restaurateur Kwini Reed shared her perspective on what restaurants owe their employees and their communities.
Friendly faces around a restaurant bar

Community service is the heart of hospitality, according to these restaurant pros

Discover the Mexican concept of tequio. It’s a time-honored tradition that restaurant industry pros say is at the heart of the hospitality business.
Graphic that reads 2022 the future is now virtual panel

4 leading restaurateurs with 6 key pieces of hiring advice

Learn how to inspire your team and get tips from top restaurant owners on how to attract and retain staff even during a labor crisis.
How data reporting powers Southern hospitality for a growing restaurant group

How data reporting powers Southern hospitality for a growing restaurant group

How Tupelo Honey restaurant group leveraged OpenTable reporting and customer service to increase covers, boost revenue, and offer personalized service.
Restaurants give credit where credit is due … on the menu

Restaurants give credit where credit is due … on the menu

Some restaurants are crediting menu items to the cooks who created them. Try it to boost morale, retain workers, and make a good impression on guests.
Women sitting at a table being served a beautifully displayed appetizer by a server wearing a mask

Inflation by the numbers

We asked diners across the U.S. and Canada about how rising prices is changing their restaurant dining habits. Dive into the data.
Gen z talent

How to attract and retain Gen Z talent in the restaurant industry

Whether you’re looking to increase staff members or need new talent on the team, learn what Gen Z looks for an employer and the key to staff retention.
How to design a successful new restaurant

How to design a successful new restaurant

Check out the need-to-knows on structuring, developing, and opening a new restaurant