Joy Manning
Posts by Joy Manning
What does hospitality mean for restaurants in 2023?
Find out what kind of hospitality guests expect from restaurants today. Learn how the meaning of the word hospitality has changed and evolved in recent years.
Build more resilient teams with DEI
Discover 5 low- or no-cost resources to enhance diversity, equity, and inclusion in the restaurant workplace. Plus, get best practices for maximizing DEI initiatives.
A whole new take on hospitality from Philly Chef Con 2023
Learn how top restaurant owners hold on to staff and attract guests by expanding the definition of hospitality in a surprising new way.
Third-party delivery isn’t going away. Here’s what restaurants should know in 2023.
Third-party delivery services like Uber Eats and Grubhub can dramatically benefit some restaurants. Learn the pros, cons, and how to choose the right partner for your needs.
The complete guide to restaurant marketing
Get a crash course on marketing for restaurants. Find out what you need to know about social media, email, paid, and other forms of marketing in 2023.
5 ways restaurants can succeed at sustainability
Find out how top restaurants around the country make sustainability a core part of their business and win points with eco-conscious guests
Exit interviews for restaurants: Steal this script
Learn why restaurants need exit interviews to cut employee churn and build a workplace culture to be proud of. Plus an exit interview script you can use.
Now serving: a new way on iPhone to manage the floor plan on the go
OpenTable innovates to help restaurants do what they do best—better. So we do more than add features that respond to...
Your dream restaurant team is out there. Here’s how to find them
Discover smart strategies for finding and attracting restaurant recruits from unexpected places, including career changers and recent graduates.