Author’s thumbnail (Joy Manning)

Joy Manning

Joy Manning is a food writer, recipe developer, and podcaster based in Philadelphia. 
Posts by Joy Manning
Image depicts a restaurant worker behind the counter.

What does hospitality mean for restaurants in 2023?

Find out what kind of hospitality guests expect from restaurants today. Learn how the meaning of the word hospitality has changed and evolved in recent years.
Image depicts a young barista pouring a coffee as a supervisor watches.

Build more resilient teams with DEI

Discover 5 low- or no-cost resources to enhance diversity, equity, and inclusion in the restaurant workplace. Plus, get best practices for maximizing DEI initiatives.
Restaurateur Ellen Yin speaks with Andrew Zimmerman at the Philly Chef Conference

A whole new take on hospitality from Philly Chef Con 2023

Learn how top restaurant owners hold on to staff and attract guests by expanding the definition of hospitality in a surprising new way.
A group enjoys a restaurant meal in their home kitchen, thanks to a third-party delivery platform.

Third-party delivery isn’t going away. Here’s what restaurants should know in 2023.

Third-party delivery services like Uber Eats and Grubhub can dramatically benefit some restaurants. Learn the pros, cons, and how to choose the right partner for your needs.
A restaurant owner crafts a restaurant marketing plan in her restaurant after hours

The complete guide to restaurant marketing

Get a crash course on marketing for restaurants. Find out what you need to know about social media, email, paid, and other forms of marketing in 2023.
5 ways restaurants can succeed at sustainability

5 ways restaurants can succeed at sustainability

Find out how top restaurants around the country make sustainability a core part of their business and win points with eco-conscious guests
Image depicts a restaurant worker in a suit having a conversation with a colleague.

Exit interviews for restaurants: Steal this script

Learn why restaurants need exit interviews to cut employee churn and build a workplace culture to be proud of. Plus an exit interview script you can use.
Now serving: a new way on iPhone to manage the floor plan on the go

Now serving: a new way on iPhone to manage the floor plan on the go

OpenTable innovates to help restaurants do what they do best—better. So we do more than add features that respond to...
One restaurant team member trains a new team member

Your dream restaurant team is out there. Here’s how to find them

Discover smart strategies for finding and attracting restaurant recruits from unexpected places, including career changers and recent graduates.