Alexandra Jones
Posts by Alexandra Jones
How to hire the best staff for your restaurant
Learn how to hire great restaurant workers, with tips on developing a hiring strategy, recruiting, interviewing, and attracting diverse candidates.
Understanding next generation loyalty for restaurants in 2023
Learn what people mean when they discuss next gen loyalty for restaurants and how you can put data, technology, and personalized hospitality to work.
Get inspired with 8 examples of restaurant loyalty programs
Learn about different types of loyalty rewards programs, with creative examples for restaurants, cafes, bars, and restaurant groups.
Restaurant branding strategies to win guest loyalty
Learn how to create or evolve your restaurant brand to create a connection with customers and build guest loyalty with these tips.
What is a loyalty program, and how can it work for your restaurant?
Learn about the different types of customer loyalty programs restaurants use to reward regulars. Find out how loyalty programs attract new guests and make them loyal for life.
How to teach empathy to restaurant teams for better hospitality
Learn how teaching empathy in your restaurant can create a more positive work culture, make guests happier, and boost revenues with our guide.
How to handle restaurant complaints and turn them into hospitality wins
Learn how to deal with common complaints from restaurant guests with our step-by-step guide, including solutions and sample responses.
Hospitality trends restaurants should know in 2023
Get up to speed on hospitality trends, including restaurant tech, sustainability, guest preferences, and more in our guide.
Restaurant service: What it takes to knock it out of the park in 2023
Elevate your restaurant service game with these tips. Discover how to create a memorable dining experience that keeps guests coming back for more.