GuestCenter

The best way to manage your restaurant

Fill your seats, build relationships, and run consistently smooth shifts

GuestCenter has you covered

We have access to the largest dining network in the world, and when you use GuestCenter, so do you.

OpenTable seats more than 29 million diners via online reservations each month. No other restaurant management software can connect you with more guests.
Guests can see real-time availability and reserve a table directly on your website.
With 600+ integrations, be bookable everywhere—including Google, Apple, Eater, and TripAdvisor.
Attract diners when you need them through OpenTable marketing solutions.

We help you run consistently smooth shifts with easy-to-use solutions and powerful integrations, so you can set record-breaking nights.

Maximize your bookings and manage the flow of your dining room with our industry-leading availability controls.
Forecast and plan with confidence using cover trend and shift stats reporting.
Plan your strategy for the shift and share the game plan with your team with printable shift summaries.
Communicate shift specific booking rules or special events details with pop-up shift notes.
Use the Owner app to prep your pre-shift before stepping foot in the restaurant.
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We help you streamline service, manage the crowds, keep your kitchen in the know, and set accurate timing expectations with guests.

Designed to be powerful but approachable, GuestCenter is easy to learn and simple to use, which makes running the floor and multitasking a breeze.
Table assignment recommendations and seating prompts to maximize your dining room and see where you can fit in that extra walk-in.
Robust server & section stats help you keep service running smoothly and rotate seatings with ease.
Waitlist management helps you provide your guests with wait time quotes and text them when their table is ready.
Automatic table statusing through POS integration creates a faster turning front of house.
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Turn time analysis reporting lets you fine-tune your availability.

We help you build better relationships, recognize loyalty, and understand feedback to deliver more personalized experiences.

Know who’s new, who’s returning, and what they last ordered with detailed visit history and past check details.
Add guest and visit notes and tags to help your team deliver great service and keep track of VIPs.
Share guest information and view visit history across all your locations.
Communicate with guests after their dining experience by responding privately or publicly to their reviews.
Monitor your stream of referral business with referral and concierge reporting.
Take your hospitality to the next level with the power of Venga’s guest management platform.

Keep your staff on track, your account access controlled, and your security in check.

Control who has access to what with user accounts and permissions.
Track user activity to help you identify and resolve problems with reservations and increase the accountability and performance of your staff.
Ensure your team follows your rules with passcode protection.
Keep credit card information safe and secure with masked credit card vaulting.
Better protect your account with two-factor authentication at log-in.
Plus, OpenTable’s SOC2 certification means we regularly audit and evaluate our compliance with data storage and processing.

	GuestCenter	Connect
Accept reservations on OpenTable
Accept reservations on your website
Free online training and 24/7 phone support
Shift planning & management tools
Custom floor plan & table management
Guest profiles, notes & tags
Build a guest email list
Restaurant reporting and analytics
Owner app
POS integration, included free
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Reservation management
Make and edit reservations from anywhere.
Table types
Get more covers by offering guests space in the bar, outside, and other seating areas.
Floor plan timeline view
Visualize bookings on tables and quickly see where you can fill open gaps
Automated reservation reminder texts
Confirm your guests’ reservations without moving a muscle

Credit card requirements
Holding reservations with Credit Cards can help reduce no-shows and cancellations.
Wireless chit printing
Print guest information onto chits to share with your team.
Integrations and APIs
Sync your OpenTable data with your loyalty, reporting, and marketing systems.

* Pricing shown is for US restaurants. Subscription and cover fees may vary outside of the US.

*Network only. Based on OpenTable POS spend data from U.S. restaurants live with POS integration from July to October 2018.