The best way to manage your restaurant

Maximize your seatings and streamline your service.

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Fill your seats

We are the world’s leading provider of online restaurant reservations, and when you use GuestCenter you’ll get access to millions of diners.

  • OpenTable seats more than 31 million diners via online reservations each month. No other restaurant management software can connect you with more guests.
  • Guests can see real-time availability and reserve a table directly on your website.
  • With 600+ integrations, be bookable everywhere—including Google, Apple, Eater, and TripAdvisor.
  • Attract diners when you need them through OpenTable marketing solutions.

Learn about our marketing solutions

Get ready for the shift

We help you run consistently smooth shifts with easy-to-use solutions and powerful integrations, so you can set record-breaking nights.

  • Maximize your bookings and manage the flow of your dining room with our industry-leading availability controls.
  • Forecast and plan with confidence using cover trend and shift stats reporting.
  • Plan your strategy for the shift and share the game plan with your team with printable shift summaries.
  • Communicate shift specific booking rules or special events details with pop-up shift notes.
  • Use the Owner app to prep your pre-shift before stepping foot in the restaurant.
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Keep your dining room humming

We help you streamline service, manage the crowds, keep your kitchen in the know, and set accurate timing expectations with guests.

  • Designed to be powerful but approachable, GuestCenter is easy to learn and simple to use, which makes running the floor and multitasking a breeze.
  • Table assignment recommendations and seating prompts to maximize your dining room and see where you can fit in that extra walk-in.
  • Robust server & section stats help you keep service running smoothly and rotate seatings with ease.
  • Waitlist management helps you provide your guests with wait time quotes and text them when their table is ready.
  • Automatic table statusing through POS integration creates a faster turning front of house.
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  • Turn time analysis reporting lets you fine-tune your availability.

Know your guests

We help you understand guest preferences and their feedback so you can deliver great service.

  • Know who’s new, who’s returning, and what they last ordered with detailed visit history and past check details.
  • Add guest and visit notes and tags to help your team deliver great service and keep track of VIPs.
  • Share guest information and view visit history across all your locations.
  • Communicate with guests after their dining experience by responding privately or publicly to their reviews.
  • Monitor your stream of referral business with referral and concierge reporting.
  • Take your hospitality to the next level with the power of Venga’s guest management platform.

Learn more 

Stay accountable & secure

Keep your staff on track, your account access controlled, and your security in check.

  • Control who has access to what with user accounts and permissions.
  • Track user activity to help you identify and resolve problems with reservations and increase the accountability and performance of your staff.
  • Ensure your team follows your rules with passcode protection.
  • Keep credit card information safe and secure with masked credit card vaulting.
  • Better protect your account with two-factor authentication at log-in.
  • Plus, OpenTable’s SOC2 certification means we regularly audit and evaluate our compliance with data storage and processing.

Plus, you’ll also get…

  • Reservation management
    Make and edit reservations from anywhere.
  • Table types
    Get more covers by offering guests space in the bar, outside, and other seating areas.
  • Floor plan timeline view
    Visualize bookings on tables and quickly see where you can fill open gaps
  • Automated reservation reminder texts
    Confirm your guests’ reservations without moving a muscle
  • Credit card requirements
    Holding reservations with Credit Cards can help reduce no-shows and cancellations.
  • Wireless chit printing
    Print guest information onto chits to share with your team.
  • Integrations and APIs
    Sync your OpenTable data with your loyalty, reporting, and marketing systems.
  • Table blocking
    Easily remove one or more tables from your availability.
  • Holiday promotions
    Participate in Restaurant Week and holiday promos.
  • Alerts and notifications
    See reservation changes in real time.
  • Multiple floor plans
    Quickly toggle between different floor plans.

Guests booking on OpenTable spend, on average, $8 more per person than walk-ins. *

*Network only. Based on OpenTable POS spend data from U.S. restaurants live with POS integration from July to October 2018.

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Want reservations, but not all the bells and whistles? Check out Connect