Communicate one-on-one with guests before they step into your restaurant.
Communicate one-on-one with guests before they step into your restaurant.
Build stronger connections that keep guests coming back
Initiate or respond to guest messages before and after their reservation—whether it’s confirming menu preferences in advance, preparing for a special occasion, or reaching out to let a guest know they left their sunglasses behind.
Reach guests right in OpenTable, with reminder notifications also sent to guests via email and/or app push notifications.
Get more exposure when your experience is featured in OpenTable lists and collections
Prepare for shifts, track cancellations, and prevent no-shows
Prepare for shifts, track cancellations, and prevent no-shows
Centrally manage all messages with a dedicated inbox and clear notifications so you can always connect directly with guests, even during times when a phone call isn’t possible
Manage from anywhere, with access to Direct Messaging on Web and iPad, so your front and back of house teams can stay connected with guests.
Keep your team organized with message statuses to differentiate between new, in progress, or complete conversations.
Tell us about your restaurant business
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