2021 highlights

As restaurant’s needs evolve, so do our products. Learn more about what’s new and improved on OpenTable, from new ways to market your dining room to seamless digital ordering.

Dining areas

From private igloos to quiet backrooms, show off the seating options that make your restaurant unique. Now, you can make specific sections bookable with dining areas — the newest way to market your tables.

  • Provide detailed descriptions of seating areas to show off what makes your dining spaces special
  • Give guests dining area details, from ambiance to menu choices, and help them find the ideal setting for their meal
  • Set up new areas in minutes and effortlessly onboard staff


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Safety Precautions

As mandates change and knowledge grows, restaurants are constantly updating their approach to address health and safety concerns from the COVID-19 pandemic. Clearly list your restaurant’s protocols on your OpenTable profile, such as cleaning and sanitizing measures and whether proof of vaccination is required to dine indoors.

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CLEAR Partnership

To help guests easily provide proof of vaccination and streamline interactions at the host stand, OpenTable and secure identity company CLEAR are partnering to offer guests a simple way to show proof of vaccination through CLEAR’s digital vaccine card.

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Direct Messaging

Build even better relationships with your diners through Direct Messaging. Restaurants and diners can now communicate directly via OpenTable, providing an easy forum for questions and requests.

  • Restaurants can initiate, respond to, and manage all direct messages right from a dedicated inbox in OpenTable Web
  • Diners will have direct messaging available in a dedicated section of OpenTable and will be notified of new messages through email and/or push notifications from the app


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QR Codes

Create QR codes directly from OpenTable to easily share your menu, profile page, website and more — all at no additional cost.


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Digital Ordering with Bbot

OpenTable and Bbot have partnered to offer easy online ordering so restaurants earn more revenue, operate smoothly and guarantee efficient service — even with limited staff.

  • Create a customized, branded ordering site to encourage direct ordering and avoid costly commissions
  • Set up order management workflows that work for your kitchen and avoid capacity challenges at rush hour
  • Combine customer orders from on-premise and off-premise to get a single view of trending items
  • Drive more effective customer nurture campaigns to the right diners based on their digital orders and where to they choose to dine


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