RESTAURANT REPUTATION MANAGEMENT

Reputation matters— 
control yours

Put your best foot forward with restaurant reputation management tools that let you control each and every guest’s experience.

Explore plans

Contact sales

RESTAURANT REPUTATION MANAGEMENT

Reputation matters— control yours

Put your best foot forward with restaurant reputation management tools that let you control each and every guest’s experience.

Explore plans

Contact sales

Aggregate and manage reviews

No more hunting down guest feedback—collect and manage all your reviews in one place with our restaurant feedback system.

Aggregate reviews

Gain full visibility and ease of management by aggregating all your reviews from key sources like Google and Facebook

Respond to reviews

Make your guests feel heard by directly responding to Google, Facebook, and OpenTable reviews, as well as your own custom surveys

Manage guest feedback

Uncover new opportunities with benchmark, keyword, and sentiment reporting analysis of guest feedback

Get actionable, relevant feedback

Connect with diners about their experience at your restaurant and send surveys to hear from guests, first-hand.

Get actionable, relevant feedback

Connect with diners about their experience at your restaurant and send surveys to hear from guests, first-hand.

Diner feedback

Tap into branded post-dining surveys to get direct diner feedback

Custom surveys

Customize surveys to get specific feedback and confirm areas of opportunity

Negative feedback alerts

Get notified of negative feedback as soon as possible with negative feedback alerts

Analyze insights and uncover new opportunities

Streamline reputation management for restaurants. Take action on insights that tell you how you’re doing, so you can optimize your business.

Benchmark analysis

Compare your reviews to regional averages and industry leaders with benchmark analysis

Keyword analysis

Search and identify all reviews that include specific terms of interest with keyword analysis

Sentiment analysis

Convert feedback into ratings with sentiment analysis in key categories like food, service, and value

“Having a software that aggregates all our reviews together in one place is not only a time saver, but it also helps us to easily identify trends, highlight what we’re doing well, and call out areas that need more work or attention to detail.”

Meaghan O’Shea, Marketing Director
Farmers Restaurant Group, Washington, D.C.

Learn more about restaurant reputation management

Craft a stellar reputation with our restaurant reputation management tools, putting you in control of every guest’s experience. Dive into our related blog posts for expert tips on leveraging a restaurant feedback system to enhance your restaurant’s online presence and success.

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Industry expertise

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OpenTable’s analysis of guest feedback on review sites can help make your restaurant even better

Dig into the world’s most complete restaurant platform

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