Get started on OpenTable
You now have access to the world’s largest dining network. Welcome in.
Running a restaurant is hard work. OpenTable is here to help. Consider this your one-stop shop of resources to reference as you get started with OpenTable.
Fill empty seats
Tap into the OpenTable dining network—more than 31 million guests seated via online reservations each month—and discover marketing tools at your fingertips.
- Get seen by more people by keeping your profile up-to-date with your latest hours, photos, and more
- Start a Boost Campaign to get more exposure and bookings
- Reach new guests by offering unique experiences such as happy hours and special menus
- Incentivize guests to book during shoulder times with Bonus Points
- Showcase your private dining space
- Track the ROI of your digital marketing campaigns back to reservations and revenue
Build your online presence
Tell your diners where to make a reservation
Download the “We’re on OpenTable” digital kit to let guests know where to find your restaurant. The kit includes a badge to use in your emails, website and social channels.
Download the kit →
Make it easy for guests to book directly from your website
Add the OpenTable reservation widget to your site. It’s a win/win — you drive more reservations and save per cover.
Learn how →
Keep people informed on what’s new at your restaurant
Make your Opentable profile as engaging as possible. Write a thorough description, list popular dishes, note unique features of your restaurant, and upload your best photos.
Learn how →
Streamline your operations
Maximize seatings and take full control over your availability.
- Set up your availability for the beginning, middle and end of each shift
- Control the flow of your dining room with reservation cover & party pacing
- Prevent your staff from getting slammed by setting limits and rules for large parties
- Maximize seatings by analyzing your turn times and fine-tuning your settings
- Understand your peak and quiet times using the shift occupancy report
Run a smoother front of house
Keep your dining room humming by making OpenTable work for your restaurant.
- Manage your walk-ins with ease
- Offer up an online waitlist to avoid crowding the host stand
- Prep for every shift with useful planning tools
- Set the right expectations with guests by customizing your booking policies
- Integrate your POS system so you can run smoother shifts with automatic table statusing
Deliver personalized service
Create in-depth guest profiles and treat every table like a regular.
- Tailor the experience – from menu preferences to special occasions – robust and automated profiles now will give you the deeper understand you need to personalize service for every guest
- Recognize and engage loyal customers with automated email campaigns that keep them coming back
- Send a survey to get direct feedback so you can keep improving
- Manage your reputation – view and respond to guest reviews.
- Track server performance with objective scorecards detailing each server’s overall performance, directly from diner feedback.
Drive more revenue
Driving revenue outside of reservations can make a big difference to your bottom line. With OpenTable, you can promote special experiences, takeout and delivery.
- Create and manage dining experiences, like tastings, classes and special menus
- Offer takeout with customizable menus, advance ordering, and more
- Highlight your delivery offering to be everywhere diners are searching
Manage your reputation
Make guests feel heard. Strengthen your reputation and improve service by understanding and responding to guest feedback.
- Manage your reviews in one place across the most popular review sites like Google and Facebook
- Get direct feedback from diners through customizable, branded post-dining surveys
- Gain deeper insight into your restaurant’s performance through review benchmarks, keyword search, and sentiment analysis
- Keep a pulse on your reputation with daily and weekly feedback reports on your reviews and ratings
Manage your restaurant from anywhere
Get real-time access to everything happening in your restaurant, directly from your phone.
Restaurant Support
Get the help you need – check out helpful how-tos and contact us via chat, email or phone.
