Restaurateurs, you asked for it — and here it is! We’re pleased to announce the national rollout of OpenTable’s “Guest Share” feature, which is designed to elevate hospitality by enabling restaurant groups to seamlessly share guest preferences and notes across their portfolio of locations.
Restaurant groups with two or more related locations using GuestCenter, OpenTable’s flagship hospitality solution for restaurants, can now utilize Guest Share nationwide. The feature makes it simple for restaurants to delight their guests with a more personal and extraordinary experience at every location.
Restaurant groups that take advantage of the Guest Share feature will experience the following benefits:
- Enhanced hospitality for group VIPs or regulars when they visit a new group location – making them feel appreciated and recognized.
- New locations can open their doors on day-one with a robust guestbook, inclusive of notes, dietary preferences, and other key guest information from other restaurants in their group.