Olivia Terenzio
Posts by Olivia Terenzio
Tiffani Faison: don’t buy your own hype
The coronavirus pandemic has shown that for restaurants, community comes first – including staff, guests, and professional…
Lorena Garcia: don’t rush it
The coronavirus pandemic has shown that for restaurants, community comes first – including staff, guests, and professional…
Beyond the two-top: how to market to all Valentine’s Day diners
Parties of two make up the bulk of reservations on Valentine’s Day, but not every diner is part of a couple, and restaurants…
How to Create a Set Valentine’s Day Menu That Works
Valentine’s Day is one of the biggest dining days of the year, which makes it a huge business opportunity for restaurants.…
Hospitality in Real Life: How to Make Every Guest Feel Like a VIP
We all know that hospitality is the key to success in the restaurant industry — not just getting butts in seats, but…
Kevin Boehm & Donnie Madia on Competition, Vulnerability, and the Inaugural Welcome Conference Chicago
Six years ago, Will Guidara and Anthony Rudolf introduced the Welcome Conference, a one-day forum held in New York City…
GuestCenter for Groups: 3 Ways Running Multiple Restaurants Just Got Easier
Running multiple restaurants is hard work. There’s a unique set of challenges that comes along with delivering personalized…
Proud to Be Open: LGBTQ+ Owned Restaurants on Inclusion & Hospitality
June marks global Pride Month, and we’re celebrating with a new list of the top LGBTQ+ owned and operated restaurants…
Father’s Day Spotlight: Chefs Jason Neroni and David Nayfeld on Being a Dad in the Industry
This weekend marks Father’s Day, a perfect time to recognize the dads of the restaurant world. While it isn’t…