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Olivia Terenzio

Olivia Terenzio is the Editor in Chief of Open for Business.
Posts by Olivia Terenzio
John Tesar: you never have the answer

John Tesar: you never have the answer

The coronavirus pandemic has shown that for restaurants, community comes first – including staff, guests, and professional…
Olivia Terenzio
In it Together: taking care of the industry with Edward Lee & Jessica Koslow

In it Together: taking care of the industry with Edward Lee & Jessica Koslow

OpenTable’s new weekly webinar series, In it Together, tackles key topics facing the industry during the COVID-19 crisis.…
Olivia Terenzio
Kristen Kish: learn how to be yourself

Kristen Kish: learn how to be yourself

The coronavirus pandemic has shown that for restaurants, community comes first – including staff, guests, and professional…
Olivia Terenzio
Tiffani Faison: don’t buy your own hype

Tiffani Faison: don’t buy your own hype

The coronavirus pandemic has shown that for restaurants, community comes first – including staff, guests, and professional…
Olivia Terenzio
Lorena Garcia: don’t rush it

Lorena Garcia: don’t rush it

The coronavirus pandemic has shown that for restaurants, community comes first – including staff, guests, and professional…
Olivia Terenzio
Beyond the two-top: how to market to all Valentine’s Day diners

Beyond the two-top: how to market to all Valentine’s Day diners

Parties of two make up the bulk of reservations on Valentine’s Day, but not every diner is part of a couple, and restaurants…
Olivia Terenzio
How to Create a Set Valentine’s Day Menu That Works

How to Create a Set Valentine’s Day Menu That Works

Valentine’s Day is one of the biggest dining days of the year, which makes it a huge business opportunity for restaurants.…
Olivia Terenzio
Hospitality in Real Life: How to Make Every Guest Feel Like a VIP

Hospitality in Real Life: How to Make Every Guest Feel Like a VIP

We all know that hospitality is the key to success in the restaurant industry — not just getting butts in seats, but…
Olivia Terenzio
Kevin Boehm & Donnie Madia on Competition, Vulnerability, and the Inaugural Welcome Conference Chicago

Kevin Boehm & Donnie Madia on Competition, Vulnerability, and the Inaugural Welcome Conference Chicago

Six years ago, Will Guidara and Anthony Rudolf introduced the Welcome Conference, a one-day forum held in New York City…
Olivia Terenzio