Summer is here, dining is on

See what people want—and don’t want—as they return to restaurants

More than a year into the pandemic, OpenTable conducted our fifth quarterly diner survey, designed to take the pulse of diners—what they want and what they’re planning when dining out. 

Dining has returned—in the beginning of June, seated diners from online, phone, and walk-in reservations are only down 2% to 16% where they were in 2019, according to OpenTable’s State of the Industry. People are eager to eat out at restaurants and enjoy their favorite drinking establishments. We wanted to find out just how eager they are.

In May 2021, over 17,000 diners across the U.S. and Canada shared how they feel about dining out and what they’re looking forward to. 

Get the insights along with practical tips you can use, including—

  • What matters to people and how they discover restaurants
  • How people’s perspective on safety is changing
  • Trends to stay and go

We hope these insights—as well as the daily updated data on our State of the Industry hub—give you the information you need to help your business thrive and make up for lost time.

Take a look at the results from our past surveys:

Q1 2021 Diner Insights

Q4 2020 Diner Insights

Q3 2020 Diner Insights

Fill out the form to download the insights. By submitting the form, you agree to receive email marketing communications from OpenTable about news, events, promotions, and monthly newsletters.