Reopen and rebuild with OpenTable

As restaurant doors reopen, chefs will be at the stove, people will fill tables (even if they are 1.5 metres apart), and community will matter more than ever. Whether you’ve been closed for weeks or offering only takeaway and delivery, OpenTable is here to help you welcome back guests and rebuild your business.

We’re eager to help you get back on your feet.

Learn all about how our Open Door program can help you—and sign up today for no subscriptions fees until 2021 and no cover fees through the end of September.

Set up to reopen

For a successful reopening, you’ll want to make sure your books are open, your staff is ready, and guests know about your offerings and the measures you’re taking to ensure a safe dining environment.

10 tips for re-opening your restaurant

Get the word out

Diners are ready to put their pots and pans away and come back to your restaurant, but they first need to know you’re open. Make it easy for people to discover you and find updated information about your restaurant.

Stay on top of guest concerns

Establish clear safety and sanitation procedures and create a safe and welcoming environment by preparing your staff to respond to questions from guests.

  • Use masks and gloves to keep staff and guests safe
  • Be empathetic to guest preferences (e.g. changing seats, avoiding waiting areas, changing dishes or glassware)
  • Share talking points with staff for anticipated questions. Shift notes can keep them top of mind
  • Reduce physical contact with disposable menus and single-use condiments
  • Increase sanitation by creating employee sanitation measures and keeping hand sanitiser at the entrance

Evolve your operations

As your business continues to evolve, your operations and supply chain will likely shift. Keep track of what’s working for you and your peers.

The state of the restaurant industry

As cities, states and countries begin to reopen their doors, understand how the industry is beginning to rebound. We’ve highlighted the percentage of restaurants reopening in each market and summarized week-over-week reservation data from restaurants on our platform and update it daily.

See the latest in the data center

Australian States- Step by Step reopening plans

WA     SA    NT    TAS     QLD     NSW    ACT    VIC

Resources

RESOURCES

What you need to know to navigate COVID-19 in your restaurant
Learn more

DIGITAL KIT

Put the word out on social with your digital marketing kit
Download

PRODUCT

Our Open Door Program, which offers price cuts for the rest of 2020
Learn more

TIPS

Safe Work Australia’s best practices for restaurants during the pandemic
Learn more

TIPS

JobKeeper information for Australian businesses
Learn more

GUIDE

Restaurant & Catering Association coronavirus hub
Learn more

We’re ready to help you open your doors

Give us a call at +61 (02) 8188-7167

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